Patient Services & Systems

Melanie's key responsibilities include:

• Being the clinical supervisor

• Overseeing axiUm administrative duties and requests

• Patient liaison

Antia's key responsibilities include:

• Processing referrals

• Scheduling appointments (new patients, follow-ups, treatments)

• Overall administrative tasks for the program

Brandi's key responsibilities include:

• Being the orthodontic new patient coordinator

• Maintaining the orthodontic schedule

• Providing administrative support for the orthodontic graduate program 

Cheryl's key responsibilities include:

• Being the new Patient Coordinator

• Maintaining the schedule

• Providing administrative support for all periodontology surgeries 

Cheryl's key responsibilities include:

• DH3/DH4 TC

• Refresher/remedial 

Coby's key responsibilities include:

• Coordinating treatment for students and booking accordingly

• Providing administrative duties and requests, patient care

• Explaining insurance coverage 

Dana's key responsibilities include:

• Coordinating treatment and schedule accordingly to ensure students' clinical experiences are met

• Providing overall administration for patient care

Imran's key responsibilities include:

• Oral medicine NP bookings, referrals and letters

• 0.5 DDS/DH & Dashbaord 

Jacqueline's key responsibilities include:

• Screening, booking and triaging potential patients for the undergraduate department

Janice's key responsibilities include:

• Coordinating treatment for students and booking accordingly

• Providing administrative duties and requests, patient care

• Explaining insurance coverage 

Kari's key responsibilities include:

• Providing axiUm support and training

• Assisting with student scheduling and updates in calendar.med

Kate's key responsibilities include:

• Providing axiUm support and training

• Providing administrative support for undergraduate and graduate programs 

Kim's key responsibilities include:

• Coordinating treatment for dental implants for all programs

Marie's key responsibility is being the team coordinator.

Mariola's key responsibilities include:

• Supporting patients with scheduling, treatment planning, and insurance or referral coordination

Mariola's key responsibilities include:

• DH3/DH4 scheduling patients

• Insurance predeterminations

• Fulfilling all student requirements

Sharon's key responsibilities include:

• Coordinating treatment for students and booking accordingly

• Providing administrative duties and requests, patient care

• Explaining insurance coverage  

This role's key responsibilities include:

• Leading the patient intake processes

• Monitoring patient flow

• Establishing service standards