Clinic Memo

May 10, 2024  |  Clinical Operations

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UPDATE:  Treatment Planning for Patients with CDCP Coverage

When developing treatment plans for patients covered under CDCP, you may observe variations in patient fees based upon their coverage level. Patients with full coverage (100%) adhere to the CDCP fee guide, while those with partial coverage (40% – 60%) follow the SoD fee guide.

It is imperative for all CDCP patients that any planned treatment undergoes pre-authorization before it is completed. Should there be any new treatment planned on the same day as the patient's visit, it is essential to consult a PS Clerk or Treatment Coordinator to confirm coverage.

All previously planned treatments will undergo pre-authorization prior to the appointment, with patients being informed of any services that are not covered. A sticky note containing coverage details will also be added to the patient's EHR.

Any inquiries regarding patient billing should be directed to the PS clerks during checkout. In cases where further clarification is required, the PS clerks will follow up with the finance team to ensure accurate information is provided.

UPDATE:  No Charge Forms

Please see this link for instructions on how and when to complete No Charge Forms in the OHC.

WEEKLY OHC SHOUT OUT:  Dispensary Clerks

See the Thumbs Up section for details.