IT Resources

Virtual Computer Services (VCS)

VCS Quick Reference

Setting up Off-campus Access 

Error Opening PDFs

How to Add a Printer

Z drive not showing in VCS

Change default program - for viewing PDFs, choose Foxit PDF Reader

Connect Cameras and other devices to VCS

Show Seconds on System Clock

IST Recommended Citrix Workspace Versions - make sure to upgrade to one of these versions if Citrix is frequently crashing

Dental Clinic Software - axiUm, Viewpoint & Sidexis

axiUm Documentation

Viewpoint Not Connecting to Database

Sidexis 4 - Software Overview

Sidexis 4 - Loading Previous Images

Fix Sidexis 4 Provisioning Error

Troubleshooting other Sidexis 4 errors

Sidexis 4 Exporting Images - only to be used as a temporary measure

Other Helpful Resources

Connect to University WiFi

MedID Portal: Change password, set multi-factor authentication (Note: this only works on campus or on VCS)

University of Alberta IST

Changes to Google Drive Storage for Students, Staff & Faculty

University of Alberta On The Hub - Discounted Academic Software for University students, staff and faculty.