8.2.5: Equivalent 3rd Party Workers’ Rights

The Labor Law does not distinguish between different categories of employees and there are no specific regulations for managerial or executive-level employees, except in relation to working hours and rest periods. Hence, KAU does not in any way differentiate between the rights of its workers or any outsourced 3rd party workers.

The regulations of King Abdulaziz University stipulate that all policies must be reviewed every five years. These regulations apply to all employees and third-party personnel in temporary positions, both Saudi and non-Saudi, whose names appear on payroll records across all ministries, institutions, and governmental bodies.

For outsourced employees working on campus, KAU enforces all its non-discrimination rules and ensures equal rights and protections without any distinction between university staff and external workers.

This policy was reviewed by the university administration in 2024 (click here).

Additionally, the Ministry of Human Resources  by ( labor education platform) has outlined comprehensive guidelines for the most important rights and duties in the Saudi labor system and explain contracting process to ensure transparency and fairness for all parties involved.  

Moreover, The Wage Protection Program monitors the disbursement of wages to all male and female workers in private sector establishments (Saudis and expatriates) and creates a database containing updated information on their wage payment processes and determines the extent to which establishments are committed to paying wages on time and at the agreed value. The program included all establishments in the Saudi labor market registering and uploading the wage disbursement file through the electronic services portal of the Ministry of Human Resources and Social Development.

Citizens and residents in Saudi Arabia can submit complaints and grievances through the Unified National Platform (GOV.SA) in English. The platform provides services for reporting issues related to various government services, including complaints against government entities or reporting corruption.

As a picture shown submit a complaint or grievance, by these steps:

1. Visit the Unified National Platform (GOV.SA):

   • Go to the official website: https://www.my.gov.sa.

2. Log In:

   • Use your "Nafath" account credentials to access the e-services.

3. Select the Appropriate Service:

   • After logging in, search for the service "Submit a Complaint - Digital Report" or a similar option in English.

4. Complete the Online Form:

   • Fill out the form with the required details, such as the complaint or grievance description, and attach supporting documents if needed.

5. Submit the Complaint:

   • Review the information and submit the complaint through the platform.

6. Track Your Complaint:

   • You can monitor the status of your complaint through your account on the platform or via the provided contact methods.

Moreover, The Wage Protection Program monitors the disbursement of wages to all male and female workers in private sector establishments (Saudis and expatriates) and creates a database containing updated information on their wage payment processes and detershments are committed to paying wages on time and at the agreed value. The program included all establishments in the Saudi labor market registering and uploading the wage disbursement file through the electronic services portal of the Ministry of Human Resources and Social Development.

King Abdulaziz University’s Employment Practices policies (click here).