Making sure that the management practices (Staffing, Development, Rewards, Measures, Communication, Organizational Design and Information Technology Systems) are used to complement and reinforce change.
Questions This Answers…
Internal Factors to Consider
Staffing: Acquiring/Placing Talent
Development: Building Competence/Capability
Measures: Tracking Performance
Rewards: Recognizing/Rewarding Behaviors
Communication: Sharing Information to Build/Sustain Momentum
Org. Design: Organizing to Support the Change
IT Systems: Leveraging IT Technology
Resource Allocation: Adjusting/Planning for Resources to Support the Change
Facilities: Space/Location Orientation/Furnishings/Tools
External Factors to Consider
Customers: Acquiring/Servicing/Retaining
Suppliers/Sourcing: Selecting/Partnering/Ordering/Paying
Regulatory and Compliance: Monitoring/Reporting/Communicating
Other: ...
3 Step Alignment Process
Systems and Structures Tool : Helping and Hindering
Which Systems & Structures will have the most impact on the desired new behaviors ?
Of those high or medium impact systems and structures, which current state systems will...
What is your action plan to leverage the helping systems or overcome the hindering systems ?
Assess Progress