The Invoice (Customer) window, located in the Quote-to-Invoice menu, is used to manage customer invoices. The Invoice - Receipt and Invoice Payment Schedule windows are alternatives that provide a summary view of invoices. The following fields are available:
Order, Date Ordered - if applicable, the source order and order date;
Sales Order Reference - reference number for the sales transaction;
Customs Bill of Exports - the associated customs bill of exports. Details in Customs Bills;
Self Service - if checked, the document can be managed through the Web Store;
Invoice Type - determines the available document statuses, the documents generated, the posting accounts used, etc. Details in Document Types. Examples of invoice types:
"AR Invoice - Scadențe Multiple" - sales order with multiple due dates;
"AR Invoice - Indirect" - document type used to when generating invoices automatically after processing a sales order;
"AR Credit Memo" - document issued by a seller in order to reduce the amount a customer owes. Can be used to balance return transactions;
"FC Mirror" - invoice used for transactions between organization. Will generate a counter document. Details in Counter Documents;
"AR Invoice TVA Inc" - invoice used for products on pricelist with VAT included;
Date Registered - date when the document is received by the customer. If completed, Payment Terms and Discounts will be determined using this date;
Date invoiced - the document date;
Account Date - date used to register the resulting accounting transactions;
Invoice to Customer, Location, Contact - invoiced customer;
Price List - determines the product prices and the currency used on the invoice. The customer price list (Business Partner window -> Customer tab -> Price List) will be automatically added to the invoice. If the customer has no price list, the default price list will be used (Default checked);
Currency - displays the currency used on the document;
Asset - reference to the associated asset;
Representative - sales representative responsible for the invoice;
Discount Printed - if checked, discounts will be printed on the invoice;
Payment Mode - is used to inform the persons responsible with delivery about the necessary documents and payments that need to be exchanged for the ordered products in order for the transaction to take place;
Payment Term - determines the due date for payments. Details in Payment Terms;
Payment Method - press to register or view the payment for the invoice. Details in Open Items;
Fixed date - if checked, a due date will appear on the invoice. The selected payment term will no longer will be used;
Is Cash Discount - indicates if the invoice represents a cash discount. Details in Operating Invoices;
Penalty - if checked, this invoice was issued for penalties or discounts. Details in Penalties and Discounts;
Contract - reference to the associated contract;
Shipment section - contains shipment information, taken from the sales order:
Reference section - contains accounting dimensions used for analysis, determined by the accounting schema. Details in Accounting.
Status section:
Sub Total - displays the total amount on invoice lines;
Grand Total - displays the total invoiced amount, including taxes;
Document Type - displays the document type;
Pay Schedule Valid - indicates that a schedule has been defined and validated;
Document Status - displays the current document status
Initial Status: "Drafted" - the document is being defined. Can be edited or deleted;
Document Action button - is used to change the document status. Available actions are: "Complete", "Void", "Reverse", "Close":
"Complete" -> Document Status: "Completed" - the document has generated its effects within the system. Cannot be edited or deleted;
the invoice will generate it's effects within the system:
starting with v15.05, when processing the invoice mails can be sent to the customer contacts, if the following settings are made:
the tenant is connected to an email service;
the user responsible for completing the invoice must have an active email account (details in Users)
the customer must have a contact with the following settings:
Automatically Send Invoice by Email = checked;
Mail Template - select/define an appropriate mail template;
Notification Type = Email or Email+Notice;
sent emails are stored and can be displayed using the Email Messages windows, located in the System Admin -> Email Services menu. For failed emails the Email Messages (unsent) window is used;
"Reverse" -> Document Status: "Reversed" - all the system effects of the invoice have been cancelled. No other document action can be applied;
cancels the system effects of the invoice by generating a reverse invoice using the current date and with the document "Reversed" status;
if the invoice generated counter documents, reverse documents for the existing counter documents will be generated;
"Void" -> Document Status: "Voided" - all the system effects of the invoice have been cancelled. No other document action can be applied;
cancels the system effects of the invoice by setting the invoice amounts to 0 if possible or by generating a reverse invoice, using the same document and account date and with the document "Reversed" status;
starting with v15.05 the confirmation message indicates that any existing Payment-Invoice associations will be deleted;
starting v16.06 when voiding an invoice, all it's corresponding payment allocations will be deleted;
"Close" -> "Closed" - no other document action can be applied. No other documents can be generated based on closed documents;
permanently closes a document;
a document can only be closed if all its associated documents were processed;
to view all the associated documents press the Zoom Across button on the toolbar;
Copy Details button - allows you to automatically enter invoice lines based on an existing invoice. Starting v13.11 the source organization can be kept on order lines;
The invoice is influenced by the customer's credit status and credit limit. When a customer's credit status becomes Credit Stop, when attempting to complete the invoice, it will go into the Blocked Credit status and the user will receive a warning message regarding the customer's credit status. The following document actions are available:
"Complete" - select to complete the invoice, after changing the credit status;
"Void" and "Close".
Details in Business Partners.
Secondary windows:
Allocation tab - displays payments or cash register lines allocated to the invoice;
Reevaluation tab - displays the records generated after running the Invoice Not Realised Gain/Loss Revaluation process. Details in Open Items;
Penalties tab - displays the penalty invoices generated based on this invoice;
Payment Delays tab - displays a the associated payment delays. Details in Open Items.
The Invoice Lines tab is used to manage invoice lines. The following fields are available:
Shipment/Receipt Line - the allocated shipment line;
this information is useful only for single allocations. In order to view multiple allocations use Zoom ;
Product, Attribute Set, Charge - invoiced product or expense;
Assigned Resource - resource allocated on the source order. The functionality is only available for the Java client;
Asset Related - the invoice line is used to register a fixed asset movement. Details in Fixed Assets Operations;
Quantities section:
Quantity - invoiced product quantity, in the selected unit of measure;
UoM - if a conversion was defined for the base unit of measure, and alternate unit of measure can be selected;
Amounts section:
Price, Unit Price - single invoiced product price for the selected unit of measure and respectively, the base unit of measure;
Discount - percent discount applied to the list price (value in the List Price field) to obtain the price.
List Price - list price, taken from the price list used on the document master;
Cash Discount % - percent discount applied to allocated receipts. Details in Receipt Discounts.
Tax - VAT rate used;
Project, Phase, Asset, Employee, etc. - accounting dimensions used for analysis, determined by the accounting schema. Details in Accounting;
Line Amount - net value for the invoice line (Price * Quantity), excluding taxes;
Description Only - if checked, the line is just a description and has no accounting consequences;
Printed - if checked, the invoice line can be printed;
Reference section - contains information about the invoiced product's related bills of materials;
Match Ship tab - displays "shipment - invoice" associations;
The Payment Schedule tab is used to view or define a "Schedule" type payment term for an invoice and will contain a record for each scheduled payment. Details in Payment Terms. The following fields are available:
Due Date, Amount due - the due date and the amount due;
Discount Date, Discount Amount - a discount may be defined and the date until it is available;
Validate button - press after adding all the records in the payment schedule tab. The process will check if the sum of due amount is equal to the total invoiced amount;
The Invoice Tax tab is used to display the list of taxes used on the invoice. A record for each VAT rate used for ordered products will be displayed. The following fields are available:
Tax Amount - total tax amount for the tax rate;
Taxable Amount - total invoiced amount using this tax rate;
Price includes Tax - if checked the taxes are included in the product price.