Scenario 1:- Seller called to know the process of checking shipping rates on Seller Panel.
Opening:- Good Morning/Afternoon/Evening Welcome to Shiprocket. My Name is _. How may I help you?
Assurance:- I will surely help you regarding your how you can check the freight charges for your shipments
Information:- Inform the seller that he can check the shipping rates from Seller panel using rate calculator.
Path- Seller Panel->Tools->Rate Calculator.
Further Assistance:- Is there anything else, I can assist regarding shiprocket.
Closing :- Thank you for calling in shiprocket have a nice day.
Tagging- FCR Resolved
Others > Others> Shipping charges> Client Support Call Center