Timeline = Advisor will share the TAT of Day End as per the EDD
Seller User:- Seller's registered emai id
Channel:- Customer Support Call Center
Agent Assign :- Own Name
Ticket Priority :- Low
Status :- Resolved
Subject :- Delivery TAT Required
Body:- NA
Private Notes :- NA
Phone:- Calling number
Source:- Phone / Chat
Type:- Query
FCR:- Yes
Escalation Desk/ORM Tag :- NA
VOC :- NA
SR Issue Category:- Shipment Delivery Delay
Sub Category :- Delivery TAT Required
Issue Details :- NA
Courier Name:- NA
AWB Number :- NA
Multiple AWB Number :- NA
Multiple Case Scenario :- NA
Shipment Status :- NA
Jira Link :- NA
KAM Action Flag :- NA