Opening : 

Good Morning /Afternoon/ Evening Welcome to Ship rocket. My Name is _. How may I help you?


System Check :-

1) Copy link from SPARK & paste it in new tab / Click on Internal ICRM (Ask for AWB no. in  shadowfax cases)


 Inform seller about following :- 

I would like to inform you that Shiprocket Fulfillment is an e-Commerce fulfillment solution offering a platform for order fulfillment, warehousing, catalog, and inventory management. 

With our tech-enabled fulfillment centers across India, eCommerce brands can store products close to their customers and ship 3 times faster at lower costs. 

Probing :- 

Question :- Sir/ Ma'am, May i know for which city you are looking for warehouse / fulfillment service ?

Answer :- I would like to inform you that we have 45 warehouses and Fulfillment service is available in 14 cities. 

Delhi, Gurugram, Jaipur, Lucknow, Ludhiana, Faridabad, Bangalore, Chennai, Hyderabad, Kolkata, Guwahati, Mumbai, Ahmedabad and Surat. 

Proactive Information : 

You needs to have the GST number of particular state in order to store the product in shiprocket warehouse.

Sir/Ma'am, if you want, I am arranging a call back for you from our fulfillment expert team for pricing and other informations &  team will  contact with within 24 hours .


 Name :- 

Country code :- 

Number :- 

Address :-

Product category :- 

Plan start date for shipment :- 


Note:-Mail should be marked to shilpi.garg1@shiprocket.com, regarding the warehouse inventory related update and information. (looping Clients is mandatory on email)


Further assistance :- 

Is there service related anything else I can help you with ?


Closing :-

Thank you for calling Ship rocket. Have a nice day