Email Id Change
If Seller wants to change his email id than advisor needs to ask seller to share the email ID which seller wants to update in SR account check that new email id is registered or not
If Yes:-
Softly denial as account is already registered with same Mail Id
If No:-
Advisor will raised the request to Finance desk
Tat will be 1-2 working days
Seller User:- Seller's registered emai id
Channel:- Customer Support Finance Desk
Channel Email :- NA
Agent Assign :- Priya / Manisha
Ticket Priority :- Low
Subject :- Change Email ID
Body:- NA
Private Notes :- NA
Phone:- Calling number
Source:- Phone / Chat
Type:- Query
FCR:- NFCR
Escalation Desk/ORM Tag :- NA
VOC :- ( Mention seller and advisor VOC )
SR Issue Category:- Other
Sub Category :- Other
Issue Details :- NA
Courier Name:- NA
AWB Number :- NA
Multiple AWB Number :- NA
Multiple Case Scenario :- NA
Shipment Status :- NA
Jira Link :- NA
KAM Action Flag :- NA