Non-Desk Cases Tracker:-
International shipping call back tracker:-
https://docs.google.com/forms/d/1qQqK4kEc1qniUfL71bqFZgabcmEmHTk82zjT2WuXFKk/preview
Tech desk call back tracker:-
https://docs.google.com/forms/d/1pFACEJI2hs6qEmcFbEHyqxwuHYgEJJmsrs8n4xaZhcY/viewform?edit_requested=true
https://docs.google.com/forms/d/e/1FAIpQLScwdnrjZLJERioEFZZmHorHLck3Rf8IRuTYTtKHmze4NjG2fA/viewform
https://shiprocket.bpoconvergence.com/eddprocess/admin/index
All the courier- Pincode Activation Request Process
https://docs.google.com/spreadsheets/d/1WKHHZ7kW5s45uLvkxaIkylZQzNhxrB5YyLfHYz6rQVQ/edit?gid=0#gid=0
Downtime Tracker
C-SAT Form:
Parivartan Tool:
https://shiprocket.bpoconvergence.com/parivartan
Pickup Tool:
https://shiprocket.bpoconvergence.com/pick-up/
Refund For RTO & FORWARD charges for Misroute Cases
https://docs.google.com/forms/d/e/1FAIpQLSe_aw0Ugyd-FwzNSSLbNTS5G5zRU-Qz83vKed44_F15CRG77w/viewform