CNP Sellers

*Update* 15k letters to be shipped to CNP sellers

If any seller approaches CC and claims that he/she has received a "Physical Letter" from Shiprocket, then get the following information.

Advisor needs to asked below mentioned details from the seller

Registered number

Comp id

Billing city

Monthly shipment Potential

These tickets will be tagged in Customer Support- Call Centre with thesubject line "CNP seller". These tickets to be marked as FCR

Phone number :- Calling number

Email :- Seller's registered email id

FCR :- Yes

Issue category :- Other

Sub category :- Other

Type :- Query

Status :- Resolved

Courier Company :- NA

AWB Number :- NA

Subject :- CNP Seller

Additional information :- NA

Request for call back :- NA

Please enter your number :- NA

Group :- Customer Support:Call Center

Agent :- Pratibha

LOPS action :- NA

FOPS action :- NA

Tech support actions :- NA

Name :- NA

Description :-

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