What's App Communication (Notify)

Opening : 

Good Morning/Afternoon/Evening Welcome to Ship rocket. My Name is _. How may I help you?

System Check :-

1) Copy link from SPARK & paste it in new tab / Click on Internal ICRM (Ask for AWB no. in  shadow fax cases)

Inform seller about the following :-

Sir/Ma'am , would to like to inform you that :- you can send real-time updates of tracking messages to the buyers through What's app 

Demo Facility is available 

If you wanted to check the process that how it works (Demo) then you can take a demo of that post getting logged in to seller panel > Go to setting-> Buyer Communication in Notification section-> Add whatsapp number to receive the demo message-> Submit 

Further assistance :- 

Is there service related anything else I can help you with ?

Closing :-

Thank you for calling Ship rocket. Have a nice day