Closure of "Customer Support Delivery Dispute Desk"

We will be deleting the Customer Support Delivery Desk.

Going forward any DNU case where an OJT advisor needs to take BPR or any L-1 advisor is unable to take BPR, all these cases need to be marked and assigned to the respective L-2 teams.

L-2 advisor will attempt to take the BPR from the buyer & seller and will proceed as per the current ongoing process.

Kindly download to your respective team members including advisors.