OFFBOARDING
Redeployment
This feature is available under the Secure & Complete Plan
Embedded Files
OFFBOARDING
Pre-Requisite
Pre-Requisite
Your organization needs to be on the Secure & Complete Plan.
You need to be an IT/HR admin to trigger these action.
Erase Device Action:
This is an optional action; however, we highly recommend it for security reasons. Please note that the time is in GMT. For more information, click the "i" button.
The wiping process typically takes about 1-3 hours to complete, depending on the amount of data on the device.
The action will vary based on the device's operating system. If you're using macOS, a PIN will be required.
Additional Notes:
Retrieval Date: Minimum of 3 days after the request is submitted.
Deployment Date: Minimum of 5 working days after the request is submitted.
Internal Processing Time: 2-3 working days for diagnosis, device reformatting, and reporting.
Delivery Timeline: Varies based on the delivery location.
Once the request has been completed, the status of the device on your dashboard will be marked as "Active." and assigned to the new user.
Once the request has been completed, the status of your employee will on your dashboard will be marked as "Offboarded." and the employee managed is "No".
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