You need to be an IT/HR Admin to trigger these actions.
Support Plan:
Each user can also be assigned 1 device.
Assigning additional devices to the same user is allowed, but will incur an additional charge per device.
Secure and Complete Plan:
Each user can also be assigned 3 devices.
Assigning additional devices to the same user is allowed, but will incur an additional charge per device.
🔔 Important Note:
Devices assigned beyond the allowed limit without proper reassignment or approval may result in platform usage restrictions or unexpected charges. Please ensure device assignments align with your current subscription plan.
Add unmanaged device (laptop and macbook)
Add multiple assets in bulk (laptops and peripherals)
Add a single peripheral
Method 2: Add multiple assets in bulk (laptops and peripherals)
Here is an example of the CSV file: You can edit the file by converting it to Excel format, making your changes, and then downloading it again in CSV format.
Method 3: Add a single peripheral
📌 Additional Notes:
The serial number of the devices is non-editable, if you wish to change the serial number please reach our Customer Support Team.
If you assign a device to a user who already has an assigned device, a pro-rated additional fee will automatically appear as a notification prompt before proceeding.
❗️Please Note: The displayed fee does not include GST. Taxes will be added during final invoicing. By proceeding, you acknowledge and accept this pricing detail.