Embedded Files
📌Pre-Requisite
📌Pre-Requisite
You need to be an IT/HR Admin to trigger these actions.
📌Device assignment policy by plan
📌Device assignment policy by plan
Support Plan:
Each user can also be assigned 1 device.
Assigning additional devices to the same user is allowed, but will incur an additional charge per device.Secure and Complete Plan:
Each user can also be assigned 3 devices.
Assigning additional devices to the same user is allowed, but will incur an additional charge per device.
🔔 Important Note:
Devices assigned beyond the allowed limit without proper reassignment or approval may result in platform usage restrictions or unexpected charges. Please ensure device assignments align with your current subscription plan.
📌There are 3 methods to add a new employee:
📌There are 3 methods to add a new employee:
Add unmanaged device (laptop and macbook)
Add multiple assets in bulk (laptops and peripherals)
Add a single peripheral
Method 1: Add unmanaged device (laptop and macbook)
Method 1: Add unmanaged device (laptop and macbook)
Method 2: Add multiple assets in bulk (laptops and peripherals)
Here is an example of the CSV file: You can edit the file by converting it to Excel format, making your changes, and then downloading it again in CSV format.
Method 3: Add a single peripheral
📌 Additional Notes:
The serial number of the devices is non-editable, if you wish to change the serial number please reach our Customer Support Team.
If you assign a device to a user who already has an assigned device, a pro-rated additional fee will automatically appear as a notification prompt before proceeding.
❗️Please Note: The displayed fee does not include GST. Taxes will be added during final invoicing. By proceeding, you acknowledge and accept this pricing detail.
💡 Tip: Stay Ahead with Expiry Reminders
Keep your devices in check by entering their EOL (End of Life) and Warranty Expiry dates directly on our platform. Once added, you'll receive automatic email reminders between 1 to 90 days before the lifecycle/warranty ends, helping you stay informed and proactive.
✅ Avoid last-minute surprises
✅ Plan timely replacements or renewals
✅ Ensure your devices stay compliant and supported
To update your device details:
Go to your Device Profile
Enter the EOL and Warranty Expiry dates
Click Save and you’re all set!
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