How to install and configure SOTI MobiControl Agent in a MacBook

A guide on how to install and configure SOTI MobiControl Agent application to laptops running macOS. SOTI MobiControl is an Enterprise Mobility Management (EMM) solution used to manage mobile devices. Note that this is dependent to client's requirements. Below is specific for Xendit.

Install SOTI MobiControl Agent in a MacBook Computer

1. Open Safari browser and type in https://docs.soti.net/mobicontrolagentdownloads/

2. Go to Apple section, Mac OS Agent then click Download button.

3. Once download is complete, go to Downloads folder, double click MobiControlSigned[version].pkg file, then click OK in the message prompt.

4. Allow apps download:

For macOS Ventura and later > Click Apple icon > select System Settings > Privacy & Security > General tab > Look for Allow apps downloaded from then click Open Anyway button, click Open in the message prompt.
For macOS Monterey and older: Click Apple icon > select System Preferences > Security & Privacy > General tab > Look for Allow apps downloaded from then click Open Anyway button, click Open in the message prompt.

5. Installation window will appear, follow the installation procedure by clicking Continue > Install > login will be required at this point, input the password then click Install Software button.

6. Installation will run for few seconds then a message will prompt once the process is completed.

Or watch this video:

https://drive.google.com/file/d/1c7D5ifzLa70PLJ_R8ACWDcwtJJZAoELq/view?usp=sharing

Configure SOTI MobiControl Agent in a MacBook Computer

1. Restart your MacBook, this screen will show after:

2. On this screen, please submit an enrollment ID based on the country where the user is located

Indonesia : FJDDFA53

Philippines : RXFAZG82

Singapore : CEKNRB72

Malaysia : DXYYRT86

3. Browser/Safari window will pop up, it will enter the Enrollment Service webpage, please download and install both of the certificates from the current page.

4. Click Install button, go to Downloads folder then double click MobiControlRoot.mobileconfig.

5. Verify installation:

For macOS Ventura and later: Check under System Settings > Privacy & Security > Profiles for both certificates and click on Install.
For macOS Monterey and older: Check under System Preferences > Profiles for both certificates and click on Install.

6. Perform the same procedure with both certificates. Input password when prompted.

7. Make sure that both of the certificates already exist:

For macOS Ventura and later: Go to System Settings > Security & Privacy > Profiles
For macOS Monterey and older: Go to System Preferences > Profiles

8. SOTI agent will show the connected status to the SOTI MobiControl dashboard

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