Active
The device has JumpCloud agent installed and is connected to the Internet.
Agent Not Installed
The device needs to be managed but does not have JumpCloud agent installed yet.
Pending
A Device Security action has been initiated for the device.
Success
The Device Security action was initiated successfully.
Failed
The Device Security action was not initiated successfully.
Processing
A Last Mile Service action was triggered for this device.
Inactive
Device has JumpCloud agent installed but it is not connected to the Internet.
MacOS, WindowsOS & LinuxOS devices follow such a status flow
iOS & AndroidOS devices follow such a status flow
Things To Note
The page automatically refreshes itself once every 5 minutes, and we obtain the devices' latest status from JumpCloud once every 10 minutes.
Active
This is the default state of the device.
Processing
A Last Mile Service action was triggered for this device.
Warehouse
The device is stored in Esevel Warehouse.
Stored
The device is stored in your organisation's designated storage space.
Disposed
The device has been disposed.
Archived
Once a device has been archived, administrators are unable to take any further actions on it.
Unassigned
The device is uploaded by your organiation onto the platform with no existing owner and waiting to be re-deployed.