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After your MDM admin enables MFA for your device in the JumpCloud Admin Portal, the next time you log in to your Mac or Windows device from a shutdown state, you will be prompted to enter your JumpCloud TOTP from the JumpCloud Protect app on your mobile phone.
After entering your device password, you will also need to enter the 6-digit TOTP code from the JumpCloud Protect app, then press the Enter button to proceed with login.
2. The same procedure described above is also applicable to Windows devices on the login page from a shutdown state, you will be prompted to enter your JumpCloud 6-digit TOTP from the JumpCloud Protect app on your mobile phone.
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