FAQs on BYOD Android Device

Yes, can be done to both platforms.

Cannot be universally done. The ability to restart the device depends on the specific device and its type; some devices support this feature, while others do not.

Cannot be done to either platforms.

You can manage device groups and deploy policies. However, patch management is not available. If you don't have access to the JumpCloud Admin Portal, please raise your request to Esevel IT Support via the Esevel platform.

To Offboard a BYOD Android device, IT Admin will perform this step via JumpCloud Admin Portal:

Note: If you don't have access to the JumpCloud Admin Portal, please raise your request to Esevel IT Support via the Esevel platform.

Remove Work Profile: In the JC Admin Portal, click "Remove Work Profile" to permanently delete the work profile on the personal Android device. This action will delete all company data, apps, and policies within the work profile. The original user profile will remain on the device, unaffected by the removal of the work profile.