Grant Full Disk Access Permissions to the Agent for macOS

Granting Permissions for a Device Not Enrolled in MDM

Beginning with macOS Monterey, the JumpCloud agent on a device that is not enrolled in MDM requires permissions to touch two additional files. This is a security measure that Apple has taken to avoid tampering with the authentication systems by unauthorized parties, like malware.

To grant permissions for a device that is not enrolled in MDM:

1. Click the Apple menu at the top of the screen.

2. Select System Preferences > Security & Privacy.

3. Click the lock, enter your password for the device, and click Unlock.

4. Select the Privacy tab, then select Full Disk Access.

5. Select jumpcloud-agent.