Embedded Files
OFFBOARDING
📌 Pre-Requisite
📌 Pre-Requisite
You need to be an IT/HR Admin to trigger these actions.
Your organization needs to be on the Support Plan.
Logistic fee will be charge separately (pick up).
Please ensure that you have added the new employee.
👉 Adding Unmanaged Employee.
📌 Additional Notes
Internal Processing Time: 2-3 working days for diagnosis, device reformatting, and reporting.
Delivery Timeline: Varies based on the delivery location.
Once the request has been completed, the status of the device on your dashboard will be marked as "Active." and assigned to the new user.
📌 What happens after the onboarding request created?
Once an employee is created, the new employee will receive an "Activate Esevel User Account" email sent to their registered email address. The employee can simply click "Activate My Account" to set their password and complete the account setup.
❗️Please Note: The activation link will expire in 7 days.
2. After the employee is added, you'll still see the activation button on the top-right corner of the employee list page if they haven't yet activated their account.
To resend the verification email, simply click the same button.
If the button disappears, it means the employee has successfully activated their account.
Additionally, the employee will automatically marked as "Offboarded."
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