Setting Up and Using Your Mac with JumpCloud

Overview

To improve device security and simplify onboarding, Esevel uses JumpCloud to manage company-issued Mac devices. This guide explains what to expect during setup, how to sign in, and how software updates are managed.

Setting Up Your New Mac

Before You Begin

Before turning on your company-issued Mac, ensure you have completed the following:

• Activated your JumpCloud account using the activation email.

• Created your JumpCloud password.

• Completed Multi-Factor Authentication (MFA) enrollment.

• Have access to a stable internet connection (Wi-Fi or Ethernet).

Initial Device Setup

Step 1: Power On

Turn on your Mac.

Step 2: Setup Assistant

Follow the Apple Setup Assistant until you are prompted to connect to a network.

Step 3: Network Connection

Connect your Mac to the internet.

Step 4: Sign In to JumpCloud

When prompted, sign in using your assigned JumpCloud username and password.

Step 5: Automatic Setup

Allow the automated setup process to complete.

During this process, JumpCloud will automatically:

• Create your local macOS account.

• Enroll your device into Mobile Device Management (MDM).

• Apply company security policies.

• Install standard company applications.

Step 6: Completion

Once the setup is complete, sign in and begin using your device.

⚠️ Important: Do not shut down or disconnect your Mac from the internet until the setup process has completed.