CREDIT LIMIT & BILLING GUIDE FOR HARDWARE PURCHASES

Introduction

This information outlines the general guide for billing and hardware purchase credit applicable to all Esevel clients. It serves to provide transparency on the standard credit limit, monthly billing cycle, and special conditions for bulk orders or credit limit excesses.

📌Pre-Requisite

Please note that this policy is for existing clients and is not applicable to new clients

All clients are provided with a monthly credit limit of S$5,000 for hardware purchases. Multiple orders may be placed within the month, as long as the total remains within this credit limit. 

All hardware orders placed within a calendar month are consolidated provided through a single account statement, which is issued in the first week of the following month.

If a client exceeds the S$5,000 monthly credit limit: 

• An immediate invoice will be issued for the amount that exceeds the limit.

• The outstanding amount must be settled before any additional orders can be processed.

Orders that qualify as bulk—defined as:

• Orders exceeding 5 laptop units, or

• Orders with a value over S$5,000, will be subject to the following payment terms:

• For ready stock devices: A 30% upfront deposit is required before processing.

• For devices with lead time exceeding 2 weeks: Full upfront payment is required before processing.

For further information and assistance, please contact us at customersupport@esevel.com.