PLACE THE ORDER

Introduction

Welcome to our Marketplace for device orders!

Here, you can explore and order a wide range of devices tailored to meet your needs. Browse through our catalog, select your desired items, and proceed with a seamless ordering process. Our Marketplace is designed to make acquiring devices straightforward and efficient, ensuring you find the right tools to support your work.

Please find the guide below:

📌What Happens After Placing the order?

Checking the Stock with Vendor (1-2 Working Days): We will first verify the availability of the ordered item(s) with our vendor.
Order Confirmation: You will receive an confirmation email that your order has been received.
- If Stock is Available: We will change the status of your order to "Confirmed".
- If Stock is Unavailable: We will send an email to your registered email address offering a replacement model with similar specifications and price range.
Vendor Preparation (2-3 Working Days): Once the stock is confirmed, the vendor will gather and prepare your order.
Shipping Preparation: Once your order is processed, the hardware will be prepared for shipping. This involves packaging the items securely and generating shipping labels.
Order Status Updates and Tracking: You will receive automatic email updates about your order status, including the tracking number, once the order is dispatched.
Receipt: Upon receiving the shipment, carefully inspect the package to ensure all items are present and undamaged. If there are any issues with the order, contact Esevel's customer service promptly.

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