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Introduction
Introduction
If you have any questions, requests, need additional information, or experience an issue with your device, you can easily submit a support ticket directly through the platform.
To help us resolve your issue quickly and accurately, please make sure to select the category that best matches your request.
Refer to the step-by-step guide below for detailed instructions on how to raise a support ticket within the platform.
📌Additional Notes
Once your ticket has been submitted, please expect a response from the relevant team within 1 to 4 business hours.
Please provide us with the details of the issue you are facing, along with any photos and supporting documents.
You can monitor the status of your tickets on the same page.
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