Embedded Files
ONBOARDING
๐Pre-Requisite
๐Pre-Requisite
You need to be an IT/HR Admin to trigger this action.
Your organization needs to be on the Support Plan.
The subscription fee for each employee will be automatically calculated based on the date the employee is added to the Esevel platform. This ensures accurate proration and billing aligned with the plan start date.
๐Additional Notes:ย
Our standard processing lead time is 5โ7 working days, including delivery within the capital city. For deliveries outside the capital city, additional time may be required depending on the area.
You will receive automatic email notifications for each order status, including tracking numbers and delivery information.
If you require device setup, please ensure that youโve shared the playbook or setup instructions with us in advance. Our setup process is done remotely, and our team will reach out once the user has received the device.
๐What happens after the onboarding request created?
1) Once an employee is created, they will receive an "Activate Esevel User Account" email sent to their registered email address. The employee can simply click "Activate My Account" to set their password and complete the account setup.โ๏ธPlease Note: The activation link will expire in 7 days.
2) After the employee is added, you'll still see the activation button on the top-right corner of the employee list page if they haven't yet activated their account.
To resend the verification email, simply click the same button.
If the button disappears, it means the employee has successfully activated their account.
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