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Introduction
Introduction
The Inventory module is your go-to hub for real-time reporting on all your devices and peripherals. From this module, gain valuable visibility into device metadata, ownership, status, and more, conveniently accessible from a single page. Each device & peripheral is tied to an employee that is added to the platform.
Read on as we break down the device management controls you have in the Esevel platform!
Inventory Dashboard Overview
Plan: Secure and Complete Plan
1) Add Devices
Use this section to add new devices to your inventory.
+New Device: Add a new laptop, desktop, or any main device.
+New Peripheral: Add accessories such as monitors, keyboards, etc.
Bulk Upload: Upload multiple devices at once using a .CSV template.
2) Inventory Tabs
Switch between different types of inventory:
Managed: Devices managed our MDM system (JumpCloud).
Unmanaged: Devices not managed by our MDM system (JumpCloud).
👉Learn more about Managed and Unmanaged Devices.Peripherals: Accessories and non-primary devices.
3) Filter & Search
Narrow down the list using:
Keyword search (device name, OS, ID, owner).
Dropdown filters (Country, Status, Type).
Clear Filters to reset the search.
4) Total Devices Count
Displays the number of devices currently visible based on filters. Helps you quickly understand the total count.
5) Inventory Table – Field Descriptions
This table displays key details for each device in your inventory. Here's what each column means:
Serial Number: The unique identifier assigned by the manufacturer to each device. This number is used for tracking, warranty claims, and asset verification.
Hostname: Automatically generated once the device is managed by JumpCloud (e.g., after MDM binding).
Device Name: The local name assigned to the device (usually the account or computer name).
Type: The category of the device (e.g., Laptops, MacBooks).
Operating System: The current operating system version installed on the device.
Current Holder: The employee currently assigned to the device.
Department: The department the assigned employee belongs to.
Country: The employee's country location.
Status: Indicates the current status of the device (e.g., Active, Offboarded, Agent Not Installed).
👉Learn more about Device Statuses.
6) Export List
Download the currently filtered list into a .csv format for reporting or offline reference.
7) Actions Menu – Available Options
Click the Actions button on any device row to access the following available services:
Request Last Mile Services
These are physical or logistical services offered by Esevel to perform specific actions on the device (e.g., pickup, delivery, collection).
👉Learn more about Last Mile Services.Apply Device Security Services
Security-related actions (e.g., lock device, reset password) performed directly via JumpCloud API.
Please note: These actions are executed automatically through JumpCloud; Esevel will not intervene.
👉Learn more about Device Security.Initiate Device Transformation
This action updates the device status in the platform (e.g., marking a device for offboarding or redeployment).
Please note: This is a status-only change performed by your admin; Esevel will not take any actions on the device.
👉Learn more about Device Transformation.
8) Edit Device Info
Use the pencil icon to update or correct the device’s information manually.
💡Tip: Alternatively, you can click directly on a device row to view more detailed information, including:
System overview.
Purchase records.
Warranty details.
Previous device holders.
And other relevant device history.
This provides a more in-depth view beyond what’s shown in the main inventory table.
On the Managed Devices page, there is a button labeled “Generate Event Logs.”
Event logs play a crucial role in maintaining system performance and security. They record key actions taken on the device, such as:
User login times.
Device software updates.
System changes or activities.
These logs are valuable for troubleshooting issues, auditing activity, and ensuring your devices remain secure and efficient. Once you click this an email will be sent to you containing a JSON file.
Plan: Support Plan
1) Add Devices
Use this section to add new devices to your inventory.
+New Device: Add a new laptop, desktop, or any main device.
+New Peripheral: Add accessories such as monitors, keyboards, etc.
Bulk Upload: Upload multiple devices at once using a .CSV template.
2) Inventory Tabs
Switch between different types of inventory:
Devices: Displays a list of all devices currently registered on the platform.
Peripherals: Accessories and non-primary devices.
3) Filter & Search
Narrow down the list using:
Keyword search (device name, OS, ID, owner).
Dropdown filters (Country, Status, Type).
Clear Filters to reset the search.
4) Total Devices Count
Displays the number of devices currently visible based on filters. Helps you quickly understand the total count.
5) Inventory Table – Field Descriptions
This table displays key details for each device in your inventory. Here's what each column means:
Serial Number: The unique identifier assigned by the manufacturer to each device. This number is used for tracking, warranty claims, and asset verification.
Device Name: The local name assigned to the device (usually the account or computer name).
Type: The category of the device (e.g., Laptops, MacBooks)
Current Holder: The employee currently assigned to the device.
Department: The department the assigned employee belongs to.
Country: The employee's country location.
Status: Indicates the current status of the device (e.g., Active, Offboarded, Agent Not Installed).
👉Learn more about Device Statuses.
6) Export List
Download the currently filtered list into a spreadsheet format for reporting or offline reference.
7) Actions Menu – Available Options
Click the Actions button on any device row to access the following available services:
Request Last Mile Services
These are physical or logistical services offered by Esevel to perform specific actions on the device (e.g., pickup, delivery, collection).
👉Learn more about Last Mile Services.Initiate Device Transformation
This action updates the device status in the platform (e.g., marking a device for offboarding or redeployment).
Please note: This is a status-only change performed by your admin; Esevel will not take any actions on the device.
👉Learn more about Device Transformation.
8) Edit Device Info
Use the pencil icon to update or correct the device’s information manually.
💡Tip: Alternatively, you can click directly on a device row to view more detailed information, including:
Purchase records.
Warranty details.
Previous device holders.
And other relevant device history.
This provides a more in-depth view beyond what’s shown in the main inventory table.
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