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đź“ŚPre-Requisite
You need to be an IT/HR Admin to trigger these action.
Please ensure that you have added the new employee.
👉 Adding Unmanaged Employee
đź“Ś To Change to Managed Device -❗️Applicable for Secure & Complete PlanÂ
If you’re under the Complete Subscription, once submitted, the asset will automatically move to your Unmanaged Device List and be marked as "Active".Â
Click the "Pencil Button".
Scroll down and choose "Yes".
Once a submitted, the initial status will be “Pending Agent Installation.”
To change the status to “Active,” please ensure the following steps are completed:
The employee has activated their JumpCloud account
👉 Learn more about Activating a JumpCloud AccountThe JumpCloud Agent has been installed on the device:
👉 Installation Guide for Mac
👉 Installation Guide for WindowsThe Serial Number has been updated on the platform and matches the one registered in JumpCloud.
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