You need to be an IT/HR Admin to trigger these actions.
Your organization needs to be on the Secure or Complete Plan.
Please read the cautions and important notes below before submitting your request.
โ ๏ธ Cautions & Important Notes
โผ๏ธSuspend and Delete Actions
These actions apply to the employee user account in JumpCloud. Once either action is chosen, it cannot be undone. Please see the explanations below:
Suspend
Suspension of the user account occurs on your selected date and time. This action prevents the user from logging in but retains the JumpCloud user seat. One week after suspension, our IT team will delete the user account information unless a request is received from the company admin to retain it.
Delete
This action will be performed manually by our IT team on your selected date and time. It permanently removes all employee data and associations. After deletion, the employee will no longer be able to log in to their JumpCloud devices.
๐What happens after the offboarding request created?
The status of your employee will on your dashboard will be marked as "Offboarded." and the employee managed is "No".