FAQs on BYOD iOS Device

Yes, can be done to both platforms.

Cannot be done to either platforms.

Cannot be done to either platforms.

Yes, can be done via JumpCloud Admin Portal. However, it can only be done if a Managed Apple ID (MAID) has been created and enabled by the IT Admin through Apple Business Manager (ABM).

Note: If you don't have access to the JumpCloud Admin Portal, please raise your request to Esevel IT Support via the Esevel platform.

You can manage device groups and deploy policies. However, patch management is not available through JumpCloud. 

Note: If you don't have access to the JumpCloud Admin Portal, please raise your request to Esevel IT Support via the Esevel platform.

To Offboard a BYOD iOS device, IT Admin will perform this step via JumpCloud Admin Portal:

Note: If you don't have access to the JumpCloud Admin Portal, please raise your request to Esevel IT Support via the Esevel platform.

Remove Work Profile: In the JumpCloud Admin Portal, click "Remove Work Profile" to permanently delete the work profile on the personal IOS device. This action will delete all company data, apps, and policies within the work profile. The original user profile will remain on the device, unaffected by the removal of the work profile.