PLACE THE ORDER 

📌Pre-Requisite

 You need to be an IT/HR Admin to trigger these actions.

📌There are 2 methods to add a new employee:

1. Order through the Marketplace
   Browse a wide range of available devices directly from the Marketplace, selecting the one that best fits your team's needs.

2. Order through the Catalogue
   If your organization has pre-approved devices listed in the Catalogue, you can quickly order from this curated selection.

📌What Happens After Placing the order?

1. Checking the Stock with Vendor (1-2 Working Days): We will first verify the availability of the ordered item(s) with our vendor. 

2. Order Confirmation: You will receive an confirmation email that your order has been received.

   • If Stock is Available: We will change the status of your order to "Confirmed".

   • If Stock is Unavailable: We will send an email to your registered email address offering a replacement model with similar specifications and price range.

3. Vendor Preparation (2-3 Working Days): Once the stock is confirmed, the vendor will gather and prepare your order. 

4. Shipping Preparation: Once your order is processed, the hardware will be prepared for shipping. This involves packaging the items securely and generating shipping labels.

5. Order Status Updates and Tracking: You will receive automatic email updates about your order status, including the tracking number, once the order is dispatched.

6. Receipt: Upon receiving the shipment, carefully inspect the package to ensure all items are present and undamaged. If there are any issues with the order, contact Esevel's customer service promptly.