Harnett County Multi-Functional Copier Final RFP Questions as of 9

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Equipment must allow walk‐up users to gain access to their e‐mail account, personal send‐to lists, distribution lists, as well as the entire county's e‐mail directory. If there are any plug‐ ins/hooks necessary for the MFPs to be compatible with Xmedius, do you want those already included on the equipment or broken out? Who will be responsible for the services to connect the MFPs to Xmedius…where will the handoff, if any, take place? Response: Ideally, we would like it integrated with the XMedius FOIP system and include the necessary hooks for the handoff. Response: An estimate would be 10,000 additional color copies/prints per month. they right size the copier based on speeds and volumes. Harnett County Multi‐Functional Copier Final RFP Questions as of 9/17/10 1. On page 10, item 6, bullet 4, could you elaborate a bit more on this subject. Attachment 2, item 2 – If you replace the 7 B&W units with Color Units, what will the average monthly color volume be? Are you asking for a second RFP if you exchange the 7 B&W to Color? 15. " Page 10 #5 Bullet 8‐ “Contractor is required to have customer‐replaceable units onsite to ensure maximum uptime”: Are you requesting that the replacement equipment be made available at the Harnett County facility or at the vendor’s location? Response: At a Harnett County facility. Just so we understand your requirement for “Contractor is required to have customer‐ replaceable units onsite to ensure maximum uptime”, does the county want the copiers to be stored somewhere at their facility? If so, how many, and what features and volume requirement are expected? Response: We don't need spare copiers onsite, only spare parts that may be installed by the IT staff. High capacity trays are the paper feeder trays (included in the total paper trays) that can hold over 1,000 sheets. Is your current fleet compatible with the version you have now? Response: We currently scan to a folder and then use software to fax the image from Microsoft Outlook and would continue to do it this way if the copier/MFP is not configurable/compatible. The county is currently using the M201 which will not copy or print 11X17 in low volume areas. One of the requirements on this RFP states that all MFP must be compatible with XMedius FoIP system. ” Can you clarify this for us, please? Response: Please add the fax modem as an optional dollar amount/month since we are still evaluating our specific needs. Ideally, a user should be able to select his/her email address as the sender so the FOIP system can send confirmation to the sender's e‐mail box. In a sense they could recommend a slower copier or a faster copier based on their recommendation. What version of the XMedius Foip are you currently using? Response: We are currently on version 4. Response: Ideally, we would like to be able to access our personal MS Exchange Contacts. Is that your normal average for Color? Response: Yes, however the volume will most likely increase once the new color copier is installed in the Planning Department. Scanning options shall not create any additional charges