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Description:
Description:
Customer or the hotel is requesting a change to the trip's timing
If the ride starting points is from Gouna this request can be fulfilled at any time
If the ride starting point is outside of Gouna and you received the request within 60 minutes of the ride pickup time, cancel the ride as shown here, as the customer here will be charged
Create a new booking with the new pickup time as shown here, the assign a driver to the booking as shown here
Click On "Operations"
Click On "Tickets List"
Click On "Show Search"
Add the search parameters in the search fields, then click on "Search"
5. Click on "Details", on the booking in question
3. Click on the Calendar icon in the "Pick Up Date" field and choose the new pick up date if the customer is requesting date change
4. Click on the Clock icon in the "Pick Up Date" field and choose the new pick up time if the customer is requesting time change
5. Type in the minutes by hand after selecting the hour
6. Click on "Save"
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