The Customer Is Asking How He/She Can Use The Referral Feature To Get Discounted Rides
The customer will be able to use the referral program through the app. He/She can invite his/her friends and family to use London Cab.
The Customer who sent the referral code (Referrer)
Will receive a 25% discount valid for 30 days if the referee uses the referral code during sign-up and completes their first ride.
The Customer who received the referral code (Referee)
Will get a 25% discount valid for 30 days if they used the referral code during sign-up and complete their first ride.
To know more on how to use the referral code from the app, check the "Customer App" guid.
If the customer signed up without using the referral code and inquires about how to use it, kindly inform them that the code is valid only during the sign-up process. However, they can use "Welcome30" on their first ride instead
This is Applicable to all in-city rides
The customer can share the referral code by clicking on "INVITE FRIENDS" and share it using:
Social Media like: WhatsApp - Facebook Messenger
SMS
Contact Reason
Contact Type 1: Promos & Campaigns
Contact Type 2: I cant use my promo code
Contact Type 3: Informed of promo conditions & rules