Embedded Files
Minor Route Change (Taking A Small Detour)
Minor Route Change (Taking A Small Detour)
Description:
During the ride customer may change the route for any reason so the driver has to call the operations to add the difference in the ride fees, if the change is a minor change.
Solution:
1- Open the customer's ride on the dispatching system from the ticket list by (captain name/number/ride date) then press "Search":
2- Press " details"
3- Press "Add Change Route" then "Ok"
Note: the extra fees is 50 EGP
If the route change is not really impacting the ride ride no need to click on change route, as the ride price will be adjusted automatically as the ride price is dynamic
Major Route Change (Drastic Change To The Route)
Major Route Change (Drastic Change To The Route)
Description:
During the ride, the customer may change the route for any reason so the driver has to call the operations to report the customer's request.
Solution:
Send an Email with all the details of the request to:
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