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The Customer Is Saying That An Amount Was Deducted From Him, Usually "25 -50 - 75" EGP, And After Investigation, You Found That This Amount Was Due To Him/Her Adding A Tip For The Driver, And He/She Now Wants It Refunded
The Customer Is Saying That An Amount Was Deducted From Him, Usually "25 -50 - 75" EGP, And After Investigation, You Found That This Amount Was Due To Him/Her Adding A Tip For The Driver, And He/She Now Wants It Refunded
Forward the case to the finance team - (hhamdy@sixt.com.eg / ielamir@sixt.com.eg) to refund the amount to the customer
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