Car Broken Or Police Issue

Description:

The Driver Is Unable to move or continue his ride due to an issue with the car or being stopped by traffic police

• Ask the driver about the details of the incident. 

• If the driver have assigned ride reassign the rides to another driver, as shown here

• Send an Email with all the details of the incident:

  • • London Cab: (amagdy@sixt.com.eg - ayman.bakry@aboughalymotors.com - abdallah.sayed@aboughalymotors.com - youssef.shaaban@aboughalymotors.com)

    • Limousine: (mghaly@sixt.com.eg - youssef.shaaban@aboughalymotors.com)

• Ask the driver about the details of the incident. 

• If the captain can't complete the ride and the customer can wait for a backup car reassign the rides to another driver, as shown here

• Inform the driver and the customer for the wait time for the backup car.

• Send an Email with all the details of the accident to:

  • • • (mhamdy@sixt.com.eg)

• Send an Email with all the details of the incident:

  • • London Cab: (amagdy@sixt.com.eg - ayman.bakry@aboughalymotors.com - abdallah.sayed@aboughalymotors.com - youssef.shaaban@aboughalymotors.com)

    • Limousine: (mghaly@sixt.com.eg - youssef.shaaban@aboughalymotors.com)