Channels of complaints

Phone call from a customer on 19670 - Source of Complaint: Phone

Email to support@londoncabegypt.com - Source of Complaint: Email

Email to london.cab@sixt.com.eg - Source of Complaint: Email

Chat contact on the London Cab Application - Source of Complaint: In-app Chat

Social Media through messages or comments on our official pages (Facebook, Instagram) - Source of Complaint: Social Media

Internal escalations from various stakeholders - Source of Complaint: Internal

Chat contact through our Whatsapp channel  - Source of Complaint: WhatsApp