Embedded Files
I Want To Confirm My Booking
I Want To Confirm My Booking
The customer is calling to confirm any of his booking parameters
Educate the customer to check their upcoming ride on the app / Send confirmation mail
Educate the customer that he can always check the ride details from the Upcoming Rides section on the app
After modifying the booking resend the confirmation email as shown below
If the customer mentioned that he/she received an email but didn't receive and SMS follow the below steps
Contact Reason
Contact Type 1: I want to confirm my ride
Contact Type 2: Ride details
Contact Type 3: Confirm Pickup Time
Confirm Car Type
Contact Reason
Contact Type 1: I want to confirm my ride
Contact Type 2: Confirm payment
Contact Type 3: Already paid
Not paid
Will pay in cab
Page updated
Google Sites
Report abuse