Users Unable to Download Non-Crystal Reports Over VRL

Author: Eric Vasbinder

Post date: Jul 7, 2020 2:00:09 AM

Overview

From time to time, customers like to share files with their users using Vista's client.  These files can include PDFs, Excel Reports, Text files, and more.  Normally, Vista on-premise using the LAN method will download those files to the local user's workstation and then allow them to open the file on their local workstation.  In VRL this does not work in some circumstances, giving an error about the file not being found from Vista, "File to Launch Does Not Exist".

Cause

VRL, for non-Crystal reports, queries the RP Report Locations subsystem in order to find and download the file to the local workstation.  If the user in question does NOT have access to the RP Report Locations form, VRL will be unable to find the file internally, thus generating the error.

Solution

You will need to grant your users who need these files access to the RP Report Locations form.