Updated: Tuesday, 27 July 2021 at 01:07PM
Author: Eric Vasbinder
Viewpoint's RDP Cloud solutions, including Procontractor Cloud (PCC), Viewpoint Enterprise Cloud (VEC) / RDP Published Apps Cloud, and Viewpoint for Cloud (VFC), are intended to be robust solutions for office productivity tasks that involve Vista and associated Viewpoint solutions. From Microsoft Outlook to Vista usage, these solutions are capable tools to solve business needs. However, streaming audio and video usage over RDP presents a problem.
Our Vista cloud solutions, other than our newest Viewpoint One Vista VRL-based cloud, are focused on Vista and associated office productivity applications. These solutions leverage Microsoft's Remote Desktop Protocol (RDP) to operate. RDP, while powerful for office solutions, was never intended to provide a medium upon which to consume streaming audio and video; the network bandwidth demands and latency requirements are too intensive. As such, Viewpoint does not support the use of our RDP cloud solutions for streaming audio and video.
Listening to an audio file or audiobook (e.g. MP3, M4A, WMA, WAV, etc.)
Listening to a streaming audio service (e.g. Spotify, Pandora, various podcasts)
Watching a video file (e.g. MP4, M4V, MOV, AVI)
Watch a video streaming service (e.g. YouTube, Vimeo, LinkedIn Learning, Khan Academy).
If you have a particular audio, video, or streaming use case that is important for your job duties, please use your local workstation's web browser, or media players to consume the media. In summary, connect using your local web browser or apps on your local workstation to your streaming site of choice, rather than to Viewpoint's cloud.