How much storage is included by default with Vista Cloud (VEC RDP, VP1, and TC1) installs?

NOTE: THIS ARTICLE DOES NOT APPLY TO Viewpoint for Cloud (VFC). VFC Storage is charged for all items and billed on a montly basis in arrears.

Author: Eric Vasbinder

Viewpoint's Vista Cloud has a limit of 500 GB of included storage for the customer's information and files. This includes the Vista database, attachments, and any associated files, which with our RDP Clouds includes the shared cloud "H" drive.

Items Counted Against Storage Limit

• Database transaction logs

• Vista Records Database "viewpoint"

• Vista Attachments Database "vpattachments"

• Customer "H" Drive files (VEC RDP only)

• Customer "My Documents" and "Desktop" files (VEC RDP only)

Items NOT Counted Against Storage Limit

• Virtual Machine backup snapshots - see the Business Continuity FAQ article for more details

Storage Charges

Beyond the included 500 GB, Viewpoint charges a fee per GB / month to store customer data. However, as the amount of storage used goes up, there are price break points at which the different tiers of pricing come into play.

Here are the storage pricing tiers and break points as they exist today:

• • 0 - 500 GB: Included

  • 501 + GB: charged

We have the following break points:

• • 501 GB - 1,000 GB (1 TB)

• 1.0 TB - 1.5 TB

• 1.5 TB +

Please contact your Viewpoint account manager for more information.

NOTE: You may request an audit report from Viewpoint's Cloud Support team that will show the amount of space in use in your environment. To do so, please submit a cloud support case in the support portal.