Post date: May 22, 2020 6:59:35 AM
We understand that your ERP data is the "Keys to Your Kingdom"; the business critical information upon which your livelihood is based. This question is one level beyond the question of how our environment can be resistant to non-commercial related disasters, such as datacenter outages and cyber attacks. (Please see here for more information about our backup and business continuity processes and standards).
In regard to commercial risks, Viewpoint is now part of Trimble, a publicly traded company with strong financials and decades of history (NASDAQ: TRMB). As such, the possibility of a business ending event are quite low. In addition, our commitment to customer ownership of data is extremely strong and all customers have the ability to take backups of their environment at any time on their own using provided SQL Server access (e.g. through SSMS). Your data is your data. If you wish, you may even set up a nightly cron job to backup your entire Viewpoint database to servers owned and controlled by you.
Viewpoint hosts hundreds of our customers in our world-class Azure clouds; ERP data comprising of many hundreds of terabytes of data, thousands of servers, and many 10's of thousands of users. More so than any other, Viewpoint provides the gold standard in construction industry ERPs and ERP hosting.