How do I add the VEC+RDP (RDP Published Apps / RemoteApps Feed) to Windows?

Post date: Apr 4, 2020 4:55:40 PM

For customers using the RDP Published apps method to connect to Vista hosted in our cloud, the preferred method to add client-side hosted applications to a computer is to use the built-in Windows Control Panel capability. To do so, please follow the subsequent steps:

NOTE: Here is the link to a video that describes how to perform this operation. Please see the section starting at about 4min into the video: https://viewpoint.wistia.com/medias/wb9p4ledhh

Ensure You Are Connecting the Easiest Way

After obtaining your VEC login information, you will have two methods available to connect to VEC’s published app interface: the web site by downloading an RDP file and opening it, or the Control Panel in Windows or RDP resources in Microsoft RDP client (Mac OS X). NOTE: Mac OS X connections are possible and are listed here for reference only – THEY ARE NOT OFFICIALLY SUPPORTED.

We recommend that you avoid the web site method unless you need quick access to Vista in VEC using a computer that you do not own. The regular Windows Control Panel method, which sets up a published app feed in Windows, is faster and more seamless.

Setting up the Feed - Control Panel Connections to VEC

You will need to know a set of information prior to proceeding, including:

Username: CUSTOMER USER NAME

Password: CUSTOMER PASSWORD

Domain: CUSTOMERDOMAIN (e.g. xyzcontractors.com)

Vista:

Windows Authentication Check box and password above

Host and Servername Name: CUSTOMERSERVER NAME

Database: DATABASENAME

Your welcome email and/or your Viewpoint Cloud Operations support contact should have already provided you with this information.

Setup Steps

1. Go to your control panel and open Remote App and Desktop Connections.

  1. Click the link on the left " RemoteApp and Desktops"

  1. Enter this URL: https://ra.viewpointcloud.net/COMPANYCODE/RDWeb/Feed/webfeed.aspx

  2. NOTE: replace the word COMPANYCODE with the alphanumeric code assigned to your computer by Viewpoint for VEC+RDP

    • Viewpoint will assign you a company code when you sign up. Your welcome email should have it listed inside. If you do not have this, contact your local IT resource.

  3. Authenticate using your email address and password you set for VEC+RDP

  4. In a few moments, the process will complete, and you'll now have a list of your resources right in your start menu under "Workspaces"

  5. We recommend creating a link to this entire folder on to your desktop for easy access of the environment.

Mac OS (Unsupported – REFERENCE ONLY):

  1. Go to the App Store and download Microsoft RDP Client

  2. Add Remote Resources

  3. Enter this URL: https://ra.viewpointcloud.net/COMPANYCODE/RDWeb/Feed/webfeed.aspx

  4. Authenticate using your email address and password you set for VEC+RDP

  5. Use the Microsoft RDP client to access all of your Workspaces resources

    1. If you need support, please open a support ticket and mark it as being for VEC.