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Unavailability While Booking Via Customer Support
Unavailability While Booking Via Customer Support
If a customer contacts us to book a ride, and we are unable to create the request due to unavailability, please create a "Lost Business" ticket using the format provided below:
Use this the lost business sub-reason while creating a lost business ticket depending on the scenario:
"No availability - Book Now
Pricing Issues
Terms & Conditions (Smoking / Waiting Policy)
Customer wants to pay in cash
uncovered area
No availability - cab request >20mins
No availability - cab request <20mins"
Contact Reason
Contact Type 1: I want to book
Contact Type 2: Will not proceed
Contact Type 3: In-city - Cab not available
LIMO - Car Type
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