Check the schedule of the captain from the schedule sheet
Check the dispatching system to make sure that the captain is not currently in a ride”
Your call for the captain needs to be outside of captain's working hours.
If the captain mentions that he will no longer be working if he is contacted by the C&D team for coaching or a deduction (Dissatisfied with the deduction)
The C&D team will handle the case as follows:
The suspension days will be applied on Zoho as (إيقاف عن العمل للتحقيق).
The captain should be summoned to the office within 48 hours for an investigation.
If the captain refuses to come for a face-to-face meeting with Ayman he will be directed to submit his resignation or he will face a penalty of no-show.