1. This is to inform you that there will be no COD remittance on 26th May 2021, on account of buddha purnima. However, the same will be processed in the next payment cycle.
2. If the seller wants to remove the brand logo path is
Channels->All channel->Edit the channel->Brand Logo
3. Manifest escalation path
Path: Orders > Manifest > Escalate
SRF Process
4. General enquiry about Shiprocket as a service (Non Existing seller)
Educate the seller and fill the pipe drive.
5. Caller asks that he/she wants to use Shiprocket (Non Existing seller)
Educate the seller and fill the pipe drive.
6. Caller asks that he/she wants to use Shiprocket and warehouse services (Non Existing seller)
The agent will educate the seller and fill the pipe drive.
The agent's TL will also send across mail to Ankush kharbanda. (mandatory)
7. Caller asks only for fulfillment services (Non Existing seller)
The agent will educate the seller and fill the pipe drive.
The agent's TL will also send across mail to Ankush kharbanda. (mandatory)
8. Caller asks only for fulfillment services (Existing seller)
The agent will educate the seller and fill the pipe drive.
The agent's TL will also send across mail to Ankush kharbanda. (mandatory)