1. As per the new flow when the seller cancels the shipment, first the shipment will go to the cancellation requested state.
2. On the next day, a job will run that will check if the courier captures the successful response against the cancellation request.
3. Also, if that shipment is in shipped status then it will cancel that shipment. and the order will be on a "new status".
4. Few points are given below, request you to please confirm with the seller
A)-Pre-shipped images with inner content (Which was product dispatched by seller) and outer packaging.
B)-Post shipped images with inner content (Which was received by seller/buyer) and outer packaging.
C)-Name of the product, which was received by the seller/buyer.
5. Few points on billing - Invoices
Freight invoices are billed as per billing tat.
Final status+7 days after that a awb gets eligible for billing
Freight invoices are billed twice a month 1st billing from 15th-16th 2nd Billing 28-30.
For first billing data is picked from 12th for 2nd billing from 25th - whichever awb's has crossed final status +7 DAYS are eligible for billings and gets billed in these two cycles.