IOS App update-
All orders by default will be non-essential and the seller has to select the check box to mark it as an essential
Order details screen-
GSTIN and reseller name can be added (Optional)
HSN number can be added
For all the orders POD escalation can be done from ALl delivered orders>Get Help section> select options TAT will remain the same as WEB
IOS users can also register with Apple ID
2. SR B2B business introduction-
1. Cargo Orders - for B2B Bulk Shipments (A collection of cartons)
2. Available couriers - Delivery Cargo and Spoton
a.Company Name and Company GSTIN are required values to whom we are sending.
b. If the Delivery area is a special area, the seller can click on the check box( special area e.g- Cantt/Military/Mall Area)
c. In one Carton multiple boxes can be added in 1 order by selecting Add Product, within an order additional boxes can be added by selecting "Add another box"
d.Before shipment boxes details and addresses can be added.
e.To ship an order in B2B Invoice is mandatory and sellers can download an invoice from their own tool and can upload too . Also, the seller can opt for SR Invoice too.
f.Label will have all the carton boxes, seller will also be able to generate the
g. The label can be generated post pickup scheduled only.
h.End buyer GSTIN is mandate else B2B seller cannot avail the service
i Box weight should be less than 100kg and N number of boxes can be added in an order
j.Bilty - 4 parts documents for record purpose, All the documents seller can directly share with the respective team or can be physically handed over to courier guy for further handover
Manifest is not required Bilty is required for B2B
Shipper Copy: to be kept by seller and take a sign off from courier boy and keep with himself
Transporter Copy - LOPS team
Accounts Copy - Logistics account department
Receiver Copy - To be kept by Buyer.
k. B2B is live for prepaid orders right now
Rate Calculator for Cargo -
The seller can refer to Rate Calculator > Cargo TAB for rates
Rate Calculator > Plan wise Shipping rates for Cargo can be referred for rate bifurcation
Bifurcation
1. Final Rate:- Basic Per KG Freight Rate (actual movement charges
2. ODA Charges: - Additional delivery charges
3. ROV:- Minimum liability charges
4. Handling Charges:- Each box handling charges
5. CSD Charges:- Special area charges
6. FSC Charges:- Fuel Surcharge
7. AWB Charge- Static minimal AWB convenient charge
8. Other Charges - If any extra charges still have to be incorporated.
9. Charges will be calculated based on a comparison of volumetric and deadweight of each box and their sum
NDR -
1. The NDR Process remains as is NDR
2. Sellers can sort from Shipments>Process NDR>Action Requested> use Filter to select Cargo shipments.
Postship Charges-
ODA charges,toll charges handling charges, weight charges etc post ship charges, these are handling charges.
HUB Address -
When the shipment is in "Self pickup "status, Via the system emails HUB addresses are being sent to the buyer and in the panel for the seller both. The buyer can send the feedback if the location is non-contactable
Feedback will be sent to LOPS.they will take further action.
POD-
Any action from the seller for POD can be view in POD Details> View History
Shashank SPOC- GSTIN changes
Add pickup address form for B2B and B2C both
1 Seller can mark the pick up address as Supplier/Vendor address.
2. Beneficial for Sellers who don't manage the inventory themselves, a freight Invoice will be sent to the seller's Primary Billing address only.
3. Vendor Name and GSTIN is required
4. Now Seller can add multiple addresses for RTO and map individual RTO address by clicking on the check box and can add from this page too
Setting> Label -
a.Classic
b.Professional
c.Creative and
d.Modern
The seller can change the label as per their requirement
Product Image can be added
Delivery experience rating can be given
Only 3 banners can be added, 2 or more than 3 cannot
SPOC- Palak Shiprocket App
ANDROID Order details Tab -
In order Tab alternative number of the customer can be shown
Order Type:- Essential or Non-essential can be changed
Order Verification:- Call Buyer TAB- the call can be initiated to the buyer, All the Order verification history for all the attempts can be seen in Order History, can listen to call as well.
Eway bill can be uploaded from the app Order TAB, the seller can view Eway bill history too
Courier wise dynamic cut off time will be visible at the time of courier allocation
Without doing login on App seller can check rates and track shipments from bottom